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Terms of Service

Last updated: August 1, 2025

Business Entity: Interacxion LLP

Address: GF-4, Hira Maha View, Mahamaya Apartments, Main Road, Bicholim, Goa, India – 403504

Contact: howdy@cashew.wtf

TL;DR: In Human Terms

  • Payment is required upfront. No refunds.

  • You own the final work after full payment.

  • We expect feedback within 72 hours.

  • Scope is fixed for smaller plans; flexible for retainer clients.

  • We may showcase your project unless you request otherwise.

  • We keep your data and project info confidential.

1. Introduction

Welcome to Cashew.wtf - a design studio run by Interacxion LLP. By purchasing or engaging with our services, you agree to the terms outlined below. If anything sounds unclear or nuts (pun intended), feel free to ask us at howdy@cashew.wtf.

2. Services We Offer

We offer productized design services, including but not limited to:

  • Landing page and website design (e.g., WTF Micro, WTF Page)

  • Ongoing design retainers (WTF Team)

  • UI/UX consulting, MVP design, and more

Project-specific details are provided via individual service agreements.

3. Payments

Payments are currently made via direct bank transfer unless otherwise specified. We may introduce payment processors in the future.

All payments are non-refundable, unless otherwise agreed in writing. Work begins only after we receive full payment (or the first milestone payment, as applicable).

Delayed payments may pause or terminate services.

4. Deliverables & Ownership

Once full payment is received, you own all final deliverables, including Figma files, design assets, and documentation.

We’ll transfer ownership of Figma files to your email/account within 3 working days of project completion.

We may host your files (e.g., Figma links, PDFs, Loom videos) on our systems for up to 90 days after the project ends — after that, files may be deleted. Please back them up.

5. Use of Work in Portfolio

We reserve the right to:

  • Showcase project work in our public portfolio, case studies, and social media

  • Quote testimonials or feedback (unless explicitly requested otherwise)

6. Client Responsibilities

To keep projects running smoothly:

  • You must provide feedback or approvals within 72 hours of delivery

  • If feedback is delayed beyond 7 days without notice, the project may be paused or marked as complete

  • In WTF Micro and WTF Page, project scope is frozen before kickoff

  • WTF Team clients may submit unlimited tasks, but turnaround times depend on complexity and queue

Fair use applies: “unlimited” doesn’t mean 20 screens per day. If volume becomes unreasonable, we’ll discuss batching or prioritization.

7. Timelines & Revisions

Most services include a clear timeline (e.g., 2-day, 5-day delivery). Revisions are included unless stated otherwise.

Delays caused by lack of feedback, change of scope, or unresponsiveness are not our responsibility.

8. Confidentiality

We keep all client information, assets, and strategy confidential unless explicitly permitted to share. If needed, we’re happy to sign NDAs.

9. Limitation of Liability

Cashew.wtf is not liable for:

  • Losses due to design performance (e.g., conversion rates, SEO rankings)

  • Downtime or platform issues with third-party tools (Framer, Figma, Calendly, etc.)

  • Any indirect, incidental, or consequential damages from use of our services

10. Changes to These Terms

We may update this page periodically. Continued use of our services constitutes acceptance of the updated terms.

Contact

For privacy questions, complaints, or WTF-level concerns, email us at: howdy@cashew.wtf